At Ask Sonia Limited, we’re all about creating a positive, interactive and impactful learning experience. To help foster an open and friendly yet professional group atmosphere, we ask that, as much as possible, all participants keep their camera and microphone on during the Zoom sessions throughout the course. This helps everyone engage, ask questions, and contribute to discussions. It’s all part of making our sessions dynamic, interactive, and personal, so that you get the most out of your training! If you’re not completely confident in your spoken English, do not worry! Most of our trainers speak English as a second language, so we know how it feels to attend a live course in a language that’s not your first. We use Zoom’s automatic translation captions to support those students who need it, and it works wonderfully. Just let us know when you book if it is something you’d be interested in. If you are unable to join at the very start of a session, please have the courtesy to inform your trainer or to email us.

If you would like to keep in touch with us after the course, we’d love that! If we can be of further advice, guidance or support with your professional project, we will be delighted. Ask Sonia Limited is a small business. We take great pride in our very personable and caring approach to professional training. So don’t be a stranger, and don’t be shy.

BRCGS Product Safety Management

BRCGS Culture Action Planning Workshop

Virtual | Instructor led

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Cost

£370 (+ VAT if based in UK)

Course resources, Exam/Assessment and Certificate included in the fee.

Duration

1 day

09:00 to 18:00 (UK time)

Language

English

Location

Online (Zoom)

If you require Face-to-Face training, please contact us to discuss your need.

Available public sessions

October 2, 2026
November 6, 2026
December 4, 2026

If you wish to organise a private session, please contact us to discuss your need.

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Assessment

10 multi-choice questions

Online. Open book. At the end of the course.

Pass Mark 75%

3 attempts allowed (included in the fee).

Certificate & Badge downloadable instantly.

Note: You do not have to take the exam if you don't need the official BRCGS qualification. You can choose to request instead a Certificate of Attendance. Your tutor will guide you through the process.

Course Summary

This one-day industry focused BRCGS Culture Action Planning workshop will provide you with practical steps to support the development and implementation of a culture action plan and promote culture excellence within the organisation.

It provides  a  valuable and pragmatic crossover of culture action and change management principles.

What we cover:

Define and describe the role of leaders in product safety and quality culture work.
Evaluate the various methods to assess current product safety culture to determine the most effective method for your organization.
Evaluate data and trends in culture survey assessment (or other data gathering methods) to formulate feasible action plan items.
Employ structured, systematic problem-solving methods to identify underlying issues around product safety and quality culture to ensure corrective actions are included in the action plan.
Demonstrate the ability to develop and implement Key Performance Indicators (KPIs) to measure progress and drive continuous improvement.
Develop a robust communication and continuous improvement plan in support of product safety and quality culture work specific to your organization.

Key learning objectives

Assess organisational results & trends
Demonstrate how to create a culture action plan
Demonstrate how to document the product safety culture action plan
Devise steps to implement the product safety culture action plan
Understand how to impact team leaders/ members/ fsqa & senior managers and affect change
Develop a communication model to cascade the product safety culture action plan of the organisation to external/ 3rd parties, and internal permanent & temporary personnel (all levels) considering all/any locations
Plan Continuity of Culture with staff / product changeover, seasonal / part- time staff

Who should attend

Team Leaders and Members (Quality, Safety, Operations, Technical, Human Resources)
Site Managers
Senior Leadership Teams
HACCP team members
Consultants
Auditors, including BRCGS Auditors, and those interested in becoming a BRCGS Auditor
Anyone involved in implementing and managing Product Safety Culture
Anyone wanting to learn how to influence product safety culture
BRCGS & Industry Professionals

Pre-requisites

There no particular pre-requisites stipulated by the BRCGS for this course :)

Programme Outline

What is Culture? | Role of Leadership | Ways to assess culture
Before you Action Plan | SMART goals | KPIs | Align Stakeholders and Leadership
Action Planning Tools | Continuous Improvement | Case Study Analysis
Communication | Culture | Engagement | Reinforcement
Wrap up and Review | Personal Action Plans
Final Quiz

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs).

This is our lovely team of trainers.

How to book and pay

You can book your space directly on the website. Go to the booking section, click on the session of your choice and follow the instructions to pay by card. VAT will not be added at checkout if you're booking from outside of the UK.

If you want to pay on invoice, simply email us!

A few days before the course starts, participants are given access by email to the necessary pre-course information: formal enrolment link, Zoom meeting details, course materials and more. To ensure smooth online participation, the delegates need to make sure before the course starts that they have a stable internet connection, a fully charged device, and a working camera and microphone. If you have any questions at all in the run up to your course, feel free to get in touch.

What happens once your space has been booked

Cancellation and Refund Policy

We understand that sometimes life gets in the way, and we aim to be as flexible as possible. If you wish to reschedule your course, just send us an email as soon as possible. In most cases we are able and happy to move your booking at no extra cost. Where this might not be possible, we will discuss with you the options available in order to find the best solution to suit your needs.

View Terms & Conditions

Reviews and Testimonials

See what previous participants thought of their learning experience with Ask Sonia Limited 😊

"I can say with confidence that the Ask Sonia delivers everything that they promise on their website, participant's guide. I would definitely recommend using this company."

Beata Vincent-Bajan
Reviewed BRCGS Food Safety Issue 9 - Lead Auditor (5 Days)